This page explains fulfillment timing and how refund requests are handled for downloads and other products.
Paper exercise PDF products are digital goods. Once purchase is completed and the download link is issued, those products should generally be treated as non-refundable except in cases of duplicate purchase, billing error, or a file delivery failure that cannot be corrected.
If a download link does not work or an email does not arrive, contact info@designsforstrongminds.com or use the contact page.
For billing, access, or refund questions, contact info@designsforstrongminds.com or use the contact page.
